Suffice to say they don't provide support for online customers (those who purchase the downloadable version the product doesn't work and no reasonable trouble shooting on the website.
Roxio also has the very worst customer service.
Cons The program crashes everytime action you take continuely tries to install DAO, which is a part of the video drivers; however, it would be a great program if roxio would fix all the error's make the program stable.
I downloaded the Trial Version of Creator 9.
(0) (0) 1 stars "99, heck I wouldn't download give youu.99 cent's." January 01, 2008 By The Skillett Version: Easy Media Creator Suite 9 Pros Lot's of way to make edit CD's DVD's, virtualbox unfortunately, none of them work properly, or should I say, as advertised.
When you finally figure the correct order you don't have basic options for downloading into certain folders.
In otherwords even their own support staff know the product sucks.
(0) (1) 1 stars "Terrible product and no support service.
I PURCHASED THIS TO MAKE DVD'S SILDESHOWS IT SIMPLY DOESN 'T WORK FOR THAT.
I downloaded trial version of Creator 9.
She offered a refund like she had done it a thousand times, and started telling me what to do before I even stated I wanted to return they product.
Hiding the serial number (if it's available at all) in the packaging and not being able to provide the "map" on the website support is pathetic.
Cons Slow, cumbersome, inefficient Summary This product is a total waste of time and money!
Cons The digital camera download application is awful.
It never worked right Cons Not enough space to cover it all.
Most of the time it crashed right after launching (sometimes forcing a complete re-boot) or wouldn't launch at all.
Even Windows XP wizard allows choosing a folder into which to place the download.
After unistalling and re-installing, the second component (the content) couldn't find the program on my system.
(0) (0) 1 stars "Support is awful!" June 26, 2008 By msterkowitz Version: Easy Media Creator Suite 9 Pros I can't comment on the software because I could not locate the serial number on the packaging, I could not finish the installation.
I would recommend to anyone who will listen to steer clear of Roxio!